GROVE STUDIOS

Terms and Conditions

Last Updated: November 29, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the grovestudios.space website and related services (the “Service”) operated by Grove Studios LLC (“Grove Studios,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not access the Service.

1. Definitions

The following terms have specific meanings throughout these Terms:

“Member” means a person who registers with the Site and may make Reservations.

“Studio” refers to a person or business who registers with the Site to offer Reservations, including Grove Studios-operated facilities and third-party partnerships or franchises.

“Allotted Time” means time you may apply toward a Reservation at Grove Studios as part of a Paid Membership subscription.

“User” means any person who uses the Site, including Members and Studios.

“Order” means an order made for a Reservation by a Member via the Site.

“Paid Membership” means a Membership that incurs a monthly charge and includes Allotted Time.

“Reservation” means the reservation and use of a Studio’s premises (or part thereof) by a Member.

2. Privacy and Data Collection

2.1 Use of Tracking Technologies

This website uses tracking codes, cookies, and similar technologies to collect information about your browsing activity. These technologies help us understand how visitors interact with our site, improve your experience, and deliver relevant communications.

2.2 Information We Collect

When you visit our website, we may automatically collect:

• Pages visited and time spent on each page
• Links clicked and navigation patterns
• Browser type and device information
• IP address and general geographic location
• Referring website or source
• Date and time of your visit

2.3 Third-Party Services

We use Constant Contact, a third-party email marketing and analytics service, to process and analyze visitor data. Information collected through our tracking codes may be transferred to and stored by Constant Contact in accordance with their privacy practices. For more information, visit:

https://www.constantcontact.com/legal/privacy-statement

2.4 How We Use This Information

We use the collected data to:

• Analyze website traffic and usage patterns
• Improve website content and functionality
• Send marketing communications (with your consent)
• Personalize your experience
• Measure the effectiveness of our campaigns

2.5 Your Choices

You can control tracking technologies through:

• Browser settings: Most browsers allow you to block or delete cookies
• Opt-out tools: You may opt out of targeted advertising through industry tools such as the Digital Advertising Alliance (DAA) opt-out page
• Email preferences: You can unsubscribe from marketing emails at any time using the link provided in each message

Please note that disabling cookies may affect your experience on our website. By continuing to use this website, you acknowledge that you have read this disclosure and consent to our use of tracking technologies and the transfer of your data to Constant Contact as described above.

3. Eligibility and Registration

3.1 Eligibility Requirements

You may only register as a Member if:

• You are 18 years of age or older
• It is lawful for you to do so in the territory from which you are conducting the transaction

3.2 Account Registration

To register as a Member, you must provide personal information, choose a username, password, and valid email address. We may require identification or other documentation to prevent fraud, theft, or money laundering, including photographic identification and recent proof of address. We may also conduct our own identity, fraud, and credit checks.

3.3 Account Responsibilities

Your username and password are personal to you and must not be disclosed to any other person. You are solely responsible for any use of the Site under your Account. You may only hold one Account. Using your given name or, with express written consent from Grove Studios, a stage name that you are known by for professional purposes is required. Holding multiple accounts is prohibited, and any studio time gained through such accounts and promotional codes will be charged without notice.

If you do not log into your Account for 12 months, we may terminate the Account.

4. Member Conduct and Restrictions

4.1 General Obligations

You agree to comply with all applicable laws, regulations, and these Terms. You agree not to:

• Impersonate any other person or entity
• Falsely describe or misrepresent yourself, including your age and personal circumstances
• Use or attempt to use another person’s account
• Solicit personal information (including passwords and banking information) from others
• Attempt to use another person’s legal documentation in creating an account

4.2 Studio Conduct Requirements

You acknowledge and agree to:

• Be responsible for the safety and behavior of all individuals who accompany you to Studio premises and not permit unknown members of the public to access the facility
• Not damage any equipment or property, and to compensate the Studio for any damage without limitation of cost, including equipment in communal areas, restrooms, and parking facilities
• Not conduct parties or gatherings with more than four (4) additional people not connected to the use of equipment
• Clear all equipment and rubbish before leaving and reimburse cleaning costs arising from your use
• Strictly refrain from smoking or vaping on Studio premises
• Be aware of and follow all fire evacuation procedures and safety rules
• Keep any entry codes confidential and notify us immediately if disclosed
• Vacate premises by the end of your allotted time, or be charged for additional time
• Immediately report any damaged or missing equipment
• Accept responsibility for your own equipment brought onto premises
• Ensure any equipment you bring is electrically safe and does not pose a risk to Studio equipment or amenities
• Not bring any dangerous or unlawful equipment, substances, or materials onto premises, including illegal drugs, nitrous oxide, weapons, or implements that could cause fear or harassment
• Report any suspicious behavior or mistreatment of Studio premises immediately
• Adhere to all parking regulations and accept responsibility for any loss or damage to your vehicle or property

5. Reservations, Cancellations, and Refunds

5.1 Making Reservations

Reservations may only be made up to 12 months in advance, and recurring Reservations are not accepted. When you place an Order, it constitutes an offer to enter a contract with the Studio. If the Studio accepts the Order, you will receive email confirmation. There is no guarantee that Orders will be accepted; Studios may reject Orders at any time, provided they return any payment made.

5.2 Cancellation Policy

For Reservations at Grove Studios-operated premises:

• More than 4 hours before: We will credit your Member account wallet at the full order amount for future use. We do not offer refunds.
• 4 hours or less: You may request a review by emailing info@grovestudios.space

For Reservations at third-party partnerships or franchises, Grove Studios is not responsible for refunds. Contact the Studio directly.

6. Paid Memberships

6.1 Membership Benefits

Paid Memberships entitle you to a certain amount of Allotted Time each month to apply toward Reservations. Unused Allotted Time will carry over to the following month. Allotted Time may not be converted, exchanged, or refunded as money. Allotted Time may only be applied toward Reservations at Grove Studios-operated facilities unless indicated otherwise.

6.2 Payment

Your Paid Membership payment will be taken monthly on the same date you commenced your subscription. Payment shall be made one month in advance by direct debit.

6.3 Cancellation of Membership

You may cancel a Paid Membership at any time by giving written notice. Your Membership will end on the next scheduled payment date. If we do not receive your advance payment, we may cancel your Membership immediately without further notice, and any remaining Allotted Time may be cancelled.

6.4 Rescheduling and Cancellations

You may reschedule or cancel your Reservation 4 hours or more before the Reservation is due to start by using the Site. If you cancel the Reservation, the value will be applied to your Account as credit. For cancellations made 48 hours or more before your session is due to start, credit on an Account may be returned as cash to your card or bank account at our discretion. To process such a request, please contact us at info@grovestudios.space.

6.5 Late Cancellations and Late Arrivals

If you reschedule or cancel less than 4 hours before the Reservation, there will be no refund offered. If you arrive late for your Reservation, we cannot reschedule or refund the Reservation.

6.6 Cancellations by Grove Studios

In the event we reschedule or cancel your Reservation, we will contact you by email or telephone to inform you. We will offer you alternative Grove Studios time or a refund of the Reservation fee, except in the event a Reservation is cancelled due to a breach of these Terms and Conditions or a breach of the Member Conduct requirements detailed in Section 4.

6.7 Booking Grace Period

1-hour booking cancellation grace period: If you want to cancel a Reservation within one hour of booking it, you will receive a full credit refund, unless your cancellation request is made within 2 hours of when your Reservation is due to start.

6.8 Studio Credit Vouchers

Grove Studios studio credit vouchers are non-refundable.

7. Live Streaming and Recording

7.1 Content Requirements

When live streaming or recording with Grove Studios, you must create content that is original or that you are authorized to share. Copyright infringements are against our values and rules, including unauthorized audio, video, and images.

7.2 Prohibited Content

The following are strictly prohibited:

• Privacy violations: Sharing content that reveals private personal information without permission, including real names, locations, or IDs
• Sexual content: Sexually suggestive content or any sexual activities
• Hateful conduct: Any content that promotes discrimination, harassment, or violence based on race, ethnicity, religion, sex, gender identity, sexual orientation, age, disability, or other protected characteristics. This is a zero-tolerance violation resulting in indefinite account suspension.

7.3 General Behavior Rules

The following may result in permanent account suspension:

• Suicide threats
• Intentional physical trauma
• Use of illegal drugs
• Excessive drinking while live streaming

7.4 Equipment and Recordings

The live stream camera must not be moved without explicit permission via Live Chat or email. If streaming or recording equipment malfunctions (other than due to your breach), we will provide a refund for the applicable session’s cost, but not for Membership costs. Following cancellation or expiration of your Paid Membership, you may access your recordings for 3 months. Our third-party partner, OpenLIVE will delete recordings after this period and may occasionally listen to recordings to check for technical issues.

8. Fines and Penalties

The following fines apply to breaches of Member conduct requirements. Multiple breaches may be applied concurrently without discount:

• $200 for smoking or vaping anywhere inside the Studio (excluding designated external areas)
• $300 for activation of fire alarm through smoking, vaping, or use of smoke machines
• $300 or part thereof for excessive mess in any Studio or communal area
• $300 or part thereof for drug use (all classes) or residues left from drug use
• $300 for conducting a party in breach of the 4-person limit
• $300 or part thereof for equipment damage from misuse
• Overtime charges: Full hour(s) plus $10 for exceeding your time; additional $30 if you extend into another Member’s time
• Equipment replacement: Full cost of replacement for damaged equipment

Grove Studios and Studios reserve the right to charge the full fine or penalty without discount, unless expressly waived in writing. We may pre-authorize amounts on your payment card to cover potential fines.

9. Third-Party Relationships

9.1 Platform Role

The Site is a marketplace connecting Members with Studios. Unless you are reserving at our own Grove Studios facilities, we do not review listings by other Studios and are not involved in transactions between you and other Studios. The contract for sale is directly between you and the Studio.

9.2 Third-Party Studios

We have no control over and are not responsible for the quality, safety, or legality of Reservations sold by third-party Studios; any failure of a Studio to fulfill offers; Studio personnel; or availability, power supply, connectivity, standard, layout, cleanliness, equipment, or any other facility characteristics.

9.3 Links to Other Websites

Our Service may contain links to third-party websites not owned or controlled by Grove Studios. We assume no responsibility for the content, privacy policies, or practices of any third-party sites. You acknowledge that Grove Studios shall not be liable for any damage or loss caused by use of or reliance on any content, goods, or services available through such websites.

10. User Content and Communications

The Site enables display of third-party content, including user reviews and ratings. These are for informational purposes and do not constitute advice from us. We assume no liability for any loss or damage resulting from User Content. We do not moderate User Content but may remove inflammatory, erroneous, or inappropriate content at our discretion.

By posting content to the Site, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, irrevocable, perpetual worldwide license to use that content for any purpose. You agree not to post content that is unlawful, infringing, defamatory, obscene, harassing, or otherwise inappropriate.

11. Limitation of Liability

We provide the Site on an “as is” and “as available” basis. We give no warranty regarding accuracy, currency, or validity of information; changes in applicable law; interruptions or errors; infringement claims; availability or content of external sites; viruses or malicious software; or any other implied terms.

We will not be liable for failure to perform any obligation if caused by events beyond our reasonable control. To the maximum extent permitted by law, we exclude liability for any indirect, special, punitive, or consequential loss. Our aggregate liability for direct losses in connection with the Site shall be limited to the amount paid by you in the 12 months prior to the cause of action.

These limitations do not exclude or limit our liability for death or personal injury resulting from our negligence, or for fraudulent acts or representations.

12. Indemnification

You agree to indemnify, defend, and hold harmless Grove Studios, its officers, directors, owners, agents, affiliates, and all Studios from any damage, loss, liability, expenses, and costs (including reasonable legal fees) arising from:

• Any fraud or fraudulent misrepresentation you commit
• Any inaccuracy in information you provide
• Any breach of applicable law or regulation
• Another person’s use of your Account
• Any breach of these Terms
• Third-party claims arising from your use of the Site or your Reservations

13. Termination

We may terminate or suspend access to your Account or the Service immediately, without prior notice or liability, if you breach these Terms. If we have grounds to suspect fraud or improper use, we will suspend your Account until you can demonstrate your identity and that no fraud has occurred. We may cancel, amend, or suspend any Reservation at any time for any reason.

All provisions that should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Disputes

If you have any dispute with a Studio, you should take this up with the Studio directly. We have no obligation to mediate disputes but may do so at our discretion. If you encounter facilities that are harmful, dangerous, or unsuitable, please alert us so we may investigate.

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of Michigan, United States, without regard to conflict of law provisions. The parties submit to the exclusive jurisdiction of the United States courts. Our failure to enforce any right or provision will not constitute a waiver. If any provision is found unenforceable, it will be amended to the minimum extent necessary, and remaining provisions will remain in effect.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will try to provide at least 30 days’ notice before new terms take effect. By continuing to access the Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

17. General Provisions

These Terms, together with any additional terms for specific features, constitute the entire agreement between you and Grove Studios. The Site is intended for and directed at the United States. Grove Studios may assign and transfer this agreement by giving reasonable notice. We may deduct any monies you owe us from any monies we owe you.

18. Contact Us

If you have any questions about these Terms, please contact us:

Grove Studios LLC

884 Railroad St., Suite B

Ypsilanti, Michigan 48197, USA

Email: info@grovestudios.space

Phone: +1 (734) 985-0838

© 2025 Grove Studios LLC. All rights reserved.